Ribai Hotels Santa Marta
Cosa dicono gli ospiti
The staff were excellent, from Andres and the others at the reception to the dining room staff and cleaners. In fact the owners of the hotel should be thankful that their staff are so wonderful. It's the most positive thing I can compliment the staff on my experience at the hotel. The pool and terrace were great, except they have few loungers or chairs on the terrace, and if there are more than 5 people, one cannot find a chair or a lounger to lay on. Location was excellent.
Larry
gennaio 2025
When I arrived at the room I noticed there was no fridge in the room. Bear in mind Santa Marta is a very hot city, you will need at least 3 showers a day, so like the aircon a fridge is a must, unless you like to drink warm water. When I asked at the reception she said all the rooms have a fridge. Doubled check, mine doesn't!! They said they will ask for a fridge to be put in the room. The next day I came back to the hotel around 4pm, there was still not a sign of the fridge, I got really upset about it, but when I came back later that day. The fridge was there. I don't understand why in the Carribbean side of Colombia the fridge is an option. Anyway it was sorted at the end and believe me it's not a luxury rather a necessity. The room was small and basic but clean.
Fermin
novembre 2024
Super friendly and helpful staff, made sure I could get my breakfast as early as possible to check-out on time to arrive to the airport. Great central location, felt safe to walk to late in the evening from the nearby bars and restaurants. Nice shower, comfy bed, tasty sweet arepas :) definitely great deal for the price.
Andrea
ottobre 2023
Very clean hotel. Great staff. Very good breakfast. Nice pool area.
Rob
aprile 2025
Super helpful and nice staff. Location is great, groceries nearby. Clean room. The staff let me store my luggage for 6 days. My door lock did not work initially but the staff put a lot of effort in fixing it asap.
Andras
marzo 2024
For the cheap price you pay, you stay in a real hotel, with a clean room, a terrace with a swimming pool, and a very comfy bed! They also kept my bag for a couple of days while I was doing a trip to Tayrona, and this was free of charge! Not to mention breakfast was offered, I took it to go for Tayrona and the cooking lady kindly wrapped the ham sandwich I took in aluminum foil.
Philippe
maggio 2024
The attendance of staff is just incredible. I booked a stay with them after Lost City hike and I was feeling very bad, had to go to the hospital. The staff was taking care of me all night, brought me everything I needed, always asked how is my health, even wrote me while I was in a hospital to make sure I’m doing ok. I am very happy that at such difficult time I stayed at this hotel. Also the location is very central, has a pool and terrace, room has everything you need. And million thanks again to the staff!
Diana
giugno 2023
It's a relaxing place to be. The pool is fantastic, the staff is very kind and enjoyable to talk to. The location is quiet and there's a lot of variety like restaurants, bars with different themes, disco, even parks. The restaurant is pretty good too and is affordable to pay.
Angie
gennaio 2025
Everything worked well, good AC, clean, great location, good value.
Adam
ottobre 2024
The location was great.
Willmott
febbraio 2025
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